Customer Service Representatives are a vital asset to every propane organization. They are on the front line of many customer calls. This class is for anyone that spends more time answering those calls for propane, taking directions, answering customer questions, and getting messages to the right person. Maybe you aren’t the boots on the ground but you are certainly the voice of the company in your customer’s eyes. What you say, do, and document are important (sometimes life saving) jobs in the propane industry. This Propane Basics for CSR/Office Personnel will increase your propane knowledge, provide critical safety information, demonstrate tools you can use to assist your company and your customers, and give you a chance to try some new ideas in a relaxed learning environment.
For more information, get in touch with Lisa at 334-358-9590.